Utility Assistance

As funding permits Heart+Hand provides assistance with Utility Payments or Rental Assistance once yearly.

Dollar Energy

Applying for assistance through Dollar Energy with Heart+Hand Outreach Ministries is a straightforward process aimed at providing timely support to those facing utility crises. Begin by contacting your utility company to assess your eligibility. Grants are distributed on a first-come, first-served basis, emphasizing the importance of reaching out promptly. Gather necessary documentation such as utility bills (shut-off notice), proof of household income, and proof of address. Social Services will then review your application and documentation to determine eligibility. If approved, we’ll work directly with your utility company to apply the assistance grant to your account, ensuring your service is either restored or maintained without interruption. Dollar Energy is only available for limited times each year. Please access the Dollar Energy Website for further details on availability.

How Do I Apply for Assistance?

Confirm that you are in our service area here.

Please be prepared to provide proof of your current address: Utility Bill Shut-Off Notice/Eviction/Security Deposit Information, Medical Card, or WV ID.

Bring the name, birthday, social security number, proof of income and or DHHR/SNAP letter for everyone in the home. We ask for your Social Security number to help us verify your identity and ensure that you receive the social services you need, such as access to the food pantry. This number helps us keep accurate records and prevents fraud, ensuring that assistance goes to those who truly need it. Protecting your privacy and personal information is important to us, and we handle your Social Security number with the utmost care and confidentiality. Providing this number helps us streamline the process and ensure that you receive the support you deserve.

Please understand, we ask for your race and other related demographic information on assistance applications to better understand and serve the diverse communities we support. This information helps us ensure that resources are distributed equitably and that our programs effectively address the needs of all individuals and families. By collecting demographic data, including race, we can identify any disparities in access to food assistance and work towards creating more inclusive and fair services for everyone. Your participation in providing this information is greatly appreciated and helps us improve our efforts to combat hunger and promote food security for all.