Department or Team: Donations

Responsible to: Carol and Jenny

Works With: Carol, Senior Volunteers: Carol, Karen, Peggy, Donna

Description of Role: Sorting, Processing, and Hanging Clothing and Linens in our clothing processing area. May include placing clothing and linens in the store as time permits.

What impact does the position make? We served over 6,500 people last year with basic needs assistance. Heart+Hand provides low-cost clothing to the community and clothing vouchers to people who apply for assistance through social services.

Primary Responsibilities: You will be sorting clothing from bags that comes in through the rear donation dock. You will ensure that clothing placed in the thrift store is in very good condition and not inappropriate for work or school. Clothing that is not placed in the store should be placed in a bag for Causeworthy Clothing and marked with an X. Occasionally this position will require lifting bags up to 25lbs (help is available if needed) and clothing hanging may be completed from a sitting or standing position.

Secondary Responsibilities: Holiday or Special Event Clothing is displayed several times of year (ex. Holiday and Back to School). You will be asked to separate clothes for these events and store them until they are needed. During the event you will hang the clothing for sale or voucher.

Dress required of all volunteers: Close-Toed Shoes, No revealing clothing, No offensive language or political t-shirts.

Skills/Qualifications Needed: Will train.

Desired Experience: No experience required.

Age Requirement: All ages welcome.

Under 14 years may require parental supervision.

Time Commitment: 2-20 hours per week

Department or Team: Donations

Responsible to: Carol and Jenny

Works With: Carol

Description of Role: Sorting, Processing, and Merchandising Holiday Seasonal Items, and Toys

What impact does the position make? We served over 6,500 people last year with basic needs assistance. Heart+Hand provides low-cost clothing to the community and clothing vouchers to people who apply for assistance through social services.

Primary Responsibilities: You will be sorting holiday seasonal merchandise and toys into categories, cleaning, and preparing them for the store.

Secondary Responsibilities: Holiday or Special Event Clothing is displayed several times of year (ex. Holiday and Back to School). During the event you will hang the clothing for sale or voucher.

Dress required of all volunteers: Close-Toed Shoes, No revealing clothing, No offensive language or political t-shirts.

Skills/Qualifications Needed: Will train.

Desired Experience: No experience required.

Age Requirement: All ages welcome.

Under 14 years may require parental supervision.

Time Commitment: 2-20 hours per week

Department or Team: Donations

Responsible to: Carol and Jenny

Works With: Carol, Kyle, Donald, Jeff, Nick

Description of Role: Accepting donations from our rear loading dock.

What impact does the position make? We served over 6,500 people last year with basic needs assistance. Heart+Hand provides low-cost items to the community and vouchers to people who apply for assistance through social services.

Primary Responsibilities: You will be accepting donations from the community on our rear loading dock. We ask that you familiarize yourself with donations we do not accept large box tv’s, trash, pianos, *please ask. These donations will go to the sorting areas of the store.

Secondary Responsibilities: Carry-outs for customers and clients.

Dress required of all volunteers: Close-Toed Shoes, No revealing clothing, No offensive language or political t-shirts. Seasonally appropriate clothing. Red top preferred.

Skills/Qualifications Needed: Will train. May require lifting heavy furniture-assistance may be provided. Ability to lift 25-50lb required. Standing required.

Desired Experience: No experience required.

Age Requirement: All ages welcome. Under 16 years requires parental supervision. Must be 18 to attend donation pick-ups.

Time Commitment: 2-20 hours per week

Department or Team: Donations

Responsible to: Carol and Jenny

Works With: Carol, Jenny

Description of Role: Processing Books and Media Donations

What impact does the position make? We served over 6,500 people last year with basic needs assistance. Heart+Hand provides low-cost items to the community and vouchers to people who apply for assistance through social services.

Primary Responsibilities: You will be sorting books and media, filling the thrift store with these items, moving older items to the “free shelf,” stocking our mini free library. making contacts with literacy programs to donate books, filling area free little libraries with books.

Secondary Responsibilities: Hosting book events in the community room and assisting thrift store staff.

Dress required of all volunteers: Close-Toed Shoes, No revealing clothing, No offensive language or political t-shirts. Seasonally appropriate clothing. Red top preferred.

Skills/Qualifications Needed: Will train. May require lifting heavy furniture-assistance may be provided. Ability to lift 10lbs required.

Desired Experience: No experience required.

Age Requirement: All ages welcome.

Under 16 years may require parental supervision.

Time Commitment: 2-20 hours per week

Department or Team: Donations

Responsible to: Carol and Jenny

Works With: Carol, Joe, Mark

Description of Role: Processing Electronic Donations

What impact does the position make? We served over 6,500 people last year with basic needs assistance. Heart+Hand provides low-cost items to the community and vouchers to people who apply for assistance through social services.

Primary Responsibilities: You will be sorting and testing donated electronics to ensure that they work and are safe.

Secondary Responsibilities: Placing electronics on the store shelf.

Dress required of all volunteers: Close-Toed Shoes, No revealing clothing, No offensive language or political t-shirts. Seasonally appropriate clothing. Red top preferred.

Skills/Qualifications Needed: Will train. May require lifting heavy furniture-assistance may be provided. Ability to lift 10lbs required.

Desired Experience: No experience required.

Age Requirement: All ages welcome.

Under 16 years may require parental supervision.

Time Commitment: 2-20 hours per week

Department or Team: Community Room

Responsible to: Jenny

Works With: Jenny

Description of Role: Teaching Community Room Classes

What impact does the position make? We served over 6,500 people last year with basic needs assistance. Heart+Hand provides low-cost items to the community and vouchers to people who apply for assistance through social services. You will be sharing your knowledge with community members.

Primary Responsibilities: Organizing the class and preparing materials for your class.

Secondary Responsibilities: Spreading the word about Heart+Hand Community classes.

Dress required of all volunteers: Close-Toed Shoes, No revealing clothing, No offensive language or political t-shirts. Seasonally appropriate clothing. Red top preferred.

Skills/Qualifications Needed: Must have knowledge of the subject you are teaching.

Desired Experience: No experience required.

Age Requirement: All ages welcome.

Under 16 years requires parental supervision.

Time Commitment: 2-4 hours.

Department or Team: Thrift Store

Responsible to: Jenny, Ginger

Works With: Jenny, Ginger

Description of Role: Placing items that have significant value on Poshmark or Ebay to maximize funds for our programs.

What impact does the position make? We served more

than 6,500 people last year with basic needs assistance. Heart+Hand provides low-cost clothing to the community and clothing vouchers to people who apply for assistance through social services.

Primary Responsibilities: You will be looking for items with potential high value to place on Ebay or Poshmark. You will maintain our presence on these sites and answer public questions, monitoring the page accounts and answering potential buyer questions. Packaging the items when sold and applying an address label. Office manager will ship.

You will keep the Ebay/Poshmark Closet clean, organized

and free from holds and clutter.

Secondary Responsibilities: Assist the volunteer coordinator in finding items for Ebay and Poshmark.

Dress required of all volunteers: Close-Toed Shoes, No revealing clothing, No offensive language or political t-shirts.

Skills/Qualifications Needed: Will train.

Desired Experience: No experience required.

Age Requirement: Age 18 and up.

Time Commitment: 10-20 hours per week